Your Experience

We know how anxious going to the dentist can be, so we work really hard to make our patients as comfortable as possible. You are our priority, so we take the time to get to know you. Here is what you can expect:

  • Everyone on our team will show you that you are important, cared for and accepted.
  • We will only do what is right and we put your interests first.
  • We will explain procedures and fees before undertaking treatment so that you always understand your options.
  • You will never be pressured into accepting treatment.
  • Our work and demeanor will demonstrate our values, beliefs and joy for what we do.

Your initial appointment will include a comprehensive consultation where we take the time to get to know you and allow you the time to get to know us too. That appointment can last 2 hours.

We’re different, we mean it! We continually invest in state-of-the-art technology, and not just because it’s cool, although it is, and we do pride ourselves on being cool. We invest in technology because these tools ensure that you have a good experience and a great outcome.

We are able to make your visit more comfortable and less stressful! We have replaced some of the old ways of doing things so that you don’t have to dread the time you spend with us.

We are able to more accurately and comfortably diagnose and treat you and show you what we see. The advances in technology help us see more detail so that we catch things early and provide more predictable outcomes. Also, since we can capture those images, we can show them to you so that you can make more informed decisions about your health and care.

We are able to better communicate with the specialists we work with, specifically, the laboratory technician who makes those gorgeous veneers and crowns, our orthodontist, periodontist and oral surgeon, basically, anyone on the team we need to partner with to help you achieve a healthy, beautiful smile.

BETTER COMMUNICATION with MORE COMFORT FOR YOU:

We know that it isn’t always easy to understand what a dentist is trying to describe during an examination, which is why we use two special dental cameras so that you can see what we see! We use a really small digital intraoral camera which allows us to take detailed pictures of your teeth and gums at a few different levels of magnification so that we can see and capture all of the important details. We also use a camera which looks more like a traditional camera but it has a special 105 mm macro lens which allow us to take detailed photos of your teeth, plus some really lovely pics of your face. Both of these cameras allow you to see inside your mouth, show you what we see and share the images with the dental laboratory who we partner with to create your restorations. An added bonus of taking photos is that we capture any changes occurring and can compare current photos to ones we took in the past.

We have an intraoral, digital scanner to take an impression of your teeth and gums and to show us how your teeth fit together. Remember that tray with the “goop” that we asked you to hold in your mouth until it hardened before we wiggled it out? (If you know, you know). Well, we don’t do that anymore! An added bonus of the intraoral scanner is that the digital record is more accurate and you can see what we see, which is a series of video images which are stitched together to create a picture of your entire mouth!

We also use digital X-Rays because your safety and comfort are important to us. Digital x-rays are safer than traditional x-rays, exposing you to 90% less radiation. The film we use is very thin and replaces the bulky cardboard “bite wings” you may have experienced in the past. We can capture clearer images and even take images of your front teeth easier, and the images are available almost immediately.

Another way we reduce stress is to reduce the amount of time and discomfort you experience, which is why we perform laser dentistry. Our soft tissue laser allows us to remove unwanted or infected gum tissue with minimum discomfort. Patients usually experience less bleeding because the laser cauterizes, they heal faster and are more comfortable during and after the procedure.